Overview

Waiter or Waitress – Food & Beverage Service – Jumeirah Emirates Towers Jobs in Dubai at Jumeirah Emirates Towers



Title: Waiter or Waitress – Food & Beverage Service – Jumeirah Emirates Towers

Company: Jumeirah Emirates Towers

Location: Dubai

Type: Full Time

Category: Catering

Salary: £0 – £0

About Jumeirah and Jumeirah Emirates Towers:

At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.

We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah ‘Your Place to Shine’.

An architectural masterpiece, Jumeirah Emirates Towers offers luxurious experiences in the heart of UAE’s most dynamic city. Soaring high above the central business and commercial district, Jumeirah Emirates Towers is a dramatic backdrop to Dubai’s skyline and a visible statement of the region’s growing corporate success. Comprising two equilateral triangles, this landmark structure is home to an Office Tower, Hotel Tower and shopping Boulevard. The hotel encompasses 400 spacious rooms and suites, 15 world-class restaurants and bars, Talise Fitness, Talise Spa as well as elite shopping and lifestyle attractions at the Boulevard, a prestigious retail destination. The award-winning hotel has multiple venues for inspiring events including the grand Godolphin Ballroom and 16 meeting rooms.

About the role:

A fantastic opportunity has arisen for a highly talented and experienced Waiter/Waitress to join Food & Beverage Service team of Jumeirah Emirates Towers.

The purpose of this role is to provide knowledgeable, friendly, professional and efficient F&B Service and to all guests ensuring maximum guest satisfaction in a manner consistent with Jumeirah standards. Maintaining an efficient workflow by adhering to the Sequence of Service and all time frames and standards detailed in relevant SOPs in the F&B Standards Manual.

Your main duties will include the following:

Identify customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information

Meet all reasonable needs and requests of customers within acceptable enterprise time frames

Identify and take all opportunities to enhance the quality of service

Recognize customer dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and customer feedback/ complaint procedures

Offer assistance to colleagues when required, to ensure designated work goals are met

Demonstrate trust, support and respect towards team members in day-to-day work activities

Conduct communication with customers and colleagues in a polite, professional and friendly manner

Practice high standards of personal presentation in accordance with Jumeirah Grooming & Presentation Standards

Seek assistance from other team members, supervisors and managers when required

Have a working understanding of all Food and Beverage Restaurant and Bars in order to properly direct and advise guests

Anticipate customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information

Meet all reasonable needs and requests of customers within acceptable enterprise time frames

Identify a…

 

About Jumeirah Emirates Towers