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Spa Receptionist – Asian Nationality Jobs in Egypt at Dusit Thani LakeView Cairo, Egypt



Title: Spa Receptionist – Asian Nationality

Company: Dusit Thani LakeView Cairo, Egypt

Location: Egypt

Type: Full Time

Category: Catering

Salary: Up to $10,000 per annum excellent remuneration package and the usual e

Start your exceptional career journey with us!
Being one of the most luxurious 5 stars hotels in Egypt, Dusit Thani lake view Cairo is now welcoming you to join our gracious diversified family .We are seeking an AsianSpa Receptionist who will be reporting directly to the Spa Manager.

SCOPE

The Spa receptionist is the first contact person with the guest. Responsibilities of a spa receptionist are to assist spa manager in organizing the overall day-to-day spa operations and administration as assigned. To contribute to the high level of services in accordance with the company’s standard as prescribed in Standard Operations Manual. The general responsibilities include answering the phone, handling reservation and billing system, completing the daily reports and assisting the guests in professional and helpful manner providing the information about services, special promotion, and facilities available.

MAIN RESPONSIBILITIES

To create the first positive impression to the guests by greeting then in a warm welcoming manner-by name addressed

To contribute to the high level of services in accordance with the company’s standard as prescribed in Standard Operations Manual

To respond to the phone call and enquiries in timely and professional manner

To ensure that all equipments associated with service function at all time

To ensure that the spa reservation is appropriately handled as requested

To provide the information about services, special promotion, facilities available

To be able to answer all questions related to services and identify the benefit or advantage of treatments required to the guests

To handle the billing system and ensure that it is carried out accurately in accordance with accounting policies & procedures

To control the cash flow system and transactions process at the reception area

To be initiative in handling the guest complaints and report it to the spa manager promptly

To monitor the guest feedback and liaise with the spa manager or supervisor on all aspect of guest comments, necessary massages that affect daily operations

To actively promote and up sell all spa services

To update the Receptionist Log Book

To fill in all reports accurately and efficiently

To complete all assignments stated by deadlines with the spa manager or supervisor’s guidelines

To respond to the change as indicated by the company

COMPETENCIES

Strong communication skills

Good command of English

Pleasant personality

Proactive and Enthusiasm

Good interpersonal skills

Ability to work in flexible hours including weekends and public holiday

Your application should include a detailed CV with a recent picture and a brief outline your past work experience and achievements.

This position comes with an excellent remuneration package and the usual expatriate benefits. The position is available immediately.

Only short listed candidates will be notified.

Thank you,

Contact:Sherif Samir

Job ID:88541758

About Dusit Thani LakeView Cairo, Egypt