Registrar/PR & Communications Officer Jobs in Dubai at GEMS Education

Title: Registrar/PR & Communications Officer

Company: GEMS Education

Location: Dubai

About The Role

GEMS World Academy is looking to appoint

Registrar/PR & Communications Officer

to join the team as soon as possible.

The responsibilities will include but not limited to:

Assist the Admissions team with admitting new and leaving students with all that it entails; including paperwork, phone calls and reports.

Organise and manage the admission procedures of students in order to maintain a school specific enrolment budget consistently throughout the academic year.

Ensuring all students are registered in accordance with the GEMS Enrolment Process and the specific governing body (such as KHDA).

Supports the school admissions by meeting with prospective parents to explain admission procedures, curriculum, fee structure and regulations in order to ensure prospective parents enrol their children at the school.

Update, maintain and manage the student information Salesforce database, including all non-mandatory fields, ensuring that up to date information is available on a daily basis.

Support the admissions department to ensure annual enrolment processes such as; the re-enrolment process, Parent School Contract and registration of students, is completed within the agreed timetable.

Answers phone and online queries regarding admission. Responds to telephone calls and enquiries courteously.

Supports Director of PR & Communications with lead generation and retention strategies in order to meet enrolment targets and budget. Including events, in person and virtual, Social Media and Marketing campaigns.

Ensure the GEMS policies, procedures and codes of conduct are followed at all times and ensure all audit items are addressed in a timely manner

Assists GRE with any KHDA/Ministry of Education requirements.

Maintain and create files for all new applicants, new students, current students, exiting students and alumni and complete all exit documentation for students withdrawing from the school.

Maintains exemplary personal presentation as provided within guidelines from GEMS.

Work in tandem with all FOH staff, creating a positive team ethos.

Perform other duties as requested by direct & dotted reporting line managers

To be considered for this role, candidates must have:

Fluent English language capacity.

Excellent IT and administrative skills.

Exceptional communication and organizational skills.

A minimum of 2 years experience in a similar role.

Previous experience in the customer service or hospitality industry would be an asset.

Experience/training in the use of information management and web based information systems.

The desire to provide outstanding results.

Aspiration to work in a world class school with real prospects for enhancing their career.

Refined interpersonal skills and experience of working in an international environment and high performing team are also vital.

About Your Benefits

An attractive remuneration package is on offer to the successful candidate including a competitive salary, medical and life insurance, working permit and residence visa, yearly flight allowance, tuition fee concession, 52 days yearly annual leave and other benefits in line with the UAE Labour Law.

If you meet the criteria and are enthusiastic about working in an educational environment we encourage you to apply.

Please ensure you have uploaded an up-to-date CV, formal letter of application and recent photograph.

Kindly note that only shortlisted candidates will be contacted.

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