Overview

Receptionist Jobs in Aqaba at Al Manara, a Luxury Collection Hotel, Saraya Aqaba



Title: Receptionist

Company: Al Manara, a Luxury Collection Hotel, Saraya Aqaba

Location: Aqaba

Type: Full Time

Category:

Salary: Competitive

Receptionist – Beach Club

Posting Date:Jun 27, 2020
Job Number:20037487
Job Category:Spa
Location:Al Manara, a Luxury Collection Hotel, Saraya Aqaba, Al Hashemi Street P.O. Box 1968, Aqaba, Jordan, Jordan
Brand:The Luxury Collection
Schedule:Full-time
Relocation?:No
Position Type:Non-Management/Hourly

Start Your Journey With Us

The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.

Job Summary

Schedule services for individuals and large groups using beach club reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general beach club orientation to guests upon arrival. Promote and sell beach club services. Stock and maintain retail sales items and promote the sale of retail items and additional beach club services. Maintain knowledge of beach club services and amenities. Maintain knowledge of current trends within the beach club industry. Obtain assigned bank and account for contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for beach club services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Communicate housekeeping, engineering and maintenance needs to the relevant departments. Report accidents, injuries, and unsafe work conditions to manager.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Contact:Recruitment Team

Job ID:90343329

 

About Al Manara, a Luxury Collection Hotel, Saraya Aqaba