Overview

Assistant Executive Housekeeper Jobs in Abu Dhabi at Kempinski – Emirates Palace



Title: Assistant Executive Housekeeper

Company: Kempinski – Emirates Palace

Location: Abu Dhabi

Type: Full Time

Category: Catering

Salary: £0 – £0

Emirates Palace

Emirates Palace is centrally located in the heart of Abu Dhabi, close to major visitor attractions and the main business areas of the city. Just 40 minutes from Abu Dhabi International Airport and 90 minutes from Dubai Airport, Emirates Palace is conveniently situated for both leisure and business travellers. Popular tourist sites close to the Emirates Palace include the Grand Mosque and the Abu Dhabi National Exhibition Centre, both located 20 minutes away. The Marina Mall and major shopping attractions are also within walking distance of the hotel

Assistant Executive Housekeeper

The incumbent in this position is responsible for assisting the Executive Housekeeper in managing the Housekeeping Department in order to ensure the highest standards of cleanliness. They oversee and direct all cleaning and maintenance operations on Floors and Public Area. Closely monitor all processes related to ensuring high level of housekeeping services provided to the guest is timely and defect free. In the absence of the Executive Housekeeper, they are fully responsible for the management of the Housekeeping Department.

Key Responsibilities:

Supervise Housekeeping Department Staff to ensure that guests and customers, whether internal or external, receive prompt and courteous service, and to ensure adherence to hotel standards.

Responsible for Public area and Housekeeping Rooms daily operation.

On a daily basis, assign duties and special projects to Room Attendants / Public Area Cleaners, follow up on the progress and keep the Executive Housekeeper informed.

Check rooms randomly and particularly all those assigned to V.I.P., V.V.I.P. and Repeated Guests and coordinate the flower requirements to these guests and other special requests.

Inspect Floors / Public Areas to ensure that facilities, equipments and amenities are clean and are well maintained; verify the work performed by outside contractors to ensure compliance to their contract; and take corrective measures in order to meet Kempinski standards.

Participate in the recruitment of new staff by screening and interviewing applicants.

Identify the department training needs, develop the training plan and get the approval of Executive Housekeeper before the implementation of training.

Keep the Housekeeping Staff informed on the daily operational activities and challenge and provide all information relevant to their job duties.

Anticipate and maintain all equipments and supplies and assure their availability. Control usage of all amenities and cleaning supplies to ensure compliance to budget and ensure appropriate usage of equipments and tools.

Handle comments and requests from guests and other departments to meet their satisfaction. Make recommendations to Executive Housekeeper on improving the services provided by the Housekeeping Department.

Monitor housekeeping procedures including Lost and Found, Key Control, Security and Emergency procedures and Health and Safety procedures for employees and guests.

Assist the Executive Housekeeper in the preparation of the annual manning guide, the CAPEX budget and departmental budget in order to meet the business objectives.

Accomplish several administrative duties related to the position such as attending meetings, writing reports, maintaining a daily log, etc.

Additional responsibilities and tasks can be added at any time according to the ne…

 

About Kempinski - Emirates Palace