Overview

Assistant Executive Housekeeper Jobs in United Arab Emirates at Hyatt



At the moment we’re looking for Assistant Executive Housekeeper to join our energetic, enthusiastic and passionate team at Grand Hyatt Amman. Grand Hyatt Amman enjoys a prime location at the heart of Amman. Grand Hyatt Amman is only a 45-minute drive from Queen Alia International Airport. The 312 rooms equipped with an array of modern amenities and latest technology For meetings and conferences, the hotel is well equipped for hosting business and social gatherings of every description. Over 350 colleagues are committed to maintaining the highest standards of luxury, quality and service which define the company. As Assistant Executive Housekeeper , you will be reporting directly to Executive Housekeeper and below are some of the key responsibilities

Administration

Assists the Executive Housekeeper in the smooth and efficient running of the Housekeeping department, ensuring that all the policies and procedures outlined in the Departmental Operations Manual are strictly adhered to.

Assists in the preparation and updating of the Housekeeping Departmental Operations Manual.

Conducts regular communications meetings, ensuring that departmental briefings and meetings are effective carried out in the absence of Executive Housekeeper.

Reads and updates the Communications Log Books.

Prepares monthly activity reports.

Coordinates and maintains equipment maintenance reports and records. Customer Service

Ensures Housekeeping Team Leaders, Attendants and Coordinators deliver the brand promise and provide exceptional guest service at all times.

Ensures Team Leaders, Attendants and Coordinators also provide excellent service to internal customers as appropriate.

Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved adequately.

Mai ntains positive guest and colleague interactions with good working relationships.

Financial

Assists Executive Housekeeper to maximise associate productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.

Assists Executive Housekeeper to ensure that Housekeeping operates with the lowest possible cost structure while also delivering on the brand promise to the guest, proactively managing costs based on key performance indicators.

Ensures all relevant hotel, company and local rules, policies and regulations relating to financial record keeping are adhered to, including the timely and accurate reporting of financial information. Operational

Conducts inventory of guest supplies, cleaning supplies, printing and stationery for the rooms, linen, etc and report to the Executive Housekeeper.

Informs the Executive Housekeeper to requisite for supplies as required for Housekeeping.

Carries out inventory-taking of supplies and operating equipment as required by the Finance Department.

Ensures the hotel flower arrangements and maintenance are properly carried out by the florist.

Reports any pest-control issues to the Executive Housekeeper.

Conducts regular inspections of rooms, ensuring standards of cleanliness is maintained at all times.

Ensures no defect or dirty rooms are sold to a guest.

Ensures the proper handling and control of lost and found items.

Conducts frequent and thorough inspections of …

Job Overview

Title: Assistant Executive Housekeeper

Company: Hyatt

Location: United Arab Emirates

Type: Permanent

Category: Leisure & Tourism

 

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